This policy outlines how we use personal information when you visit our website at www.thecozycornercounseling.com and engage with us through our content, products, marketing, or events.

When we mention "Website," we’re referring to any site linked to this policy. "Services" include our website and related offerings such as sales, marketing, and events.

We collect information to improve our services and ensure they meet your needs. Protecting your personal data is our top priority, and we only share it with your consent. If any part of this privacy notice doesn’t sit well with you, please stop using our services. We’re here to answer any questions about your privacy and want you to feel completely comfortable with us.

Welcome to our counseling website! We want you to feel comfortable and informed about how we manage your personal information. Our privacy policy is here to be transparent about what data we collect, how we use it, and how we keep it safe. It also explains whether we share or sell your information and details about our responsibility for third-party services on our site, like links, scheduling apps, or payment processors.

We use tools like Squarespace for building our site and invoicing, and Google Workspace for creating forms, documentation and other forms of communications that are HIPAA compliant. We have a Business Associate Agreement (BAA) with Google Workspace. These platforms might use cookies or Google Analytics, which can collect data about your interactions with our website. If you log in or sign up for our email list, please know that your information will be collected. Additionally, third-party links on our site may gather details such as your username, email, IP address, shipping address, and payment information.

We keep our privacy policy easily accessible for you to review whenever you wish. Before submitting any personal information through interactive features like newsletter signups or contact forms, please ensure you’ve read and agreed to our policy. Your privacy is important to us, and we’re here to make sure you feel secure and informed.

By accessing and using this website, you agree to comply and be bound by this privacy policy. By contacting us through the "contact" section, you agree to comply with and be bound by this privacy policy.

When you interact with our website and services, we collect the personal information you choose to share with us. This helps us provide a more personalized and enjoyable experience just for you.

To make the most of our services, we may ask for details such as your name, email address, phone number, and other relevant information.

Please ensure that the information you provide is accurate and up-to-date. If any changes occur, let us know so we can continue to serve you effectively.

We are dedicated to protecting your personal details. We only gather the information necessary to offer our services and enhance your experience with us. Your privacy is important, and we’re here to keep it safe.

We take children's privacy very seriously. For the purposes of this policy, a "child" is defined as anyone under the age of 13, in line with the Children's Online Privacy Protection Act (COPPA).

Our website is designed for adults over the age of 18, and we do not knowingly collect personal information from children under 13 without explicit consent from a parent or guardian.

If you are a parent and find that your child under 13 has accidentally shared personal information with us, please contact us right away. We will swiftly remove any such information upon request.

Protecting the privacy of users of all ages is a top priority for us. If we inadvertently collect data from children in violation of COPPA or our own policies, we will make every effort to address and delete the information promptly. Feel free to reach out with any concerns or questions.

Should you choose to contact us via email, we may keep the contents of your email messages, along with your email address and our replies. We uphold the same privacy protections for these electronic interactions that we implement for information received through our website, postal mail, and phone. This also applies when you sign up on our website using your email address, fill out any forms, or make a purchase here. Refer below for additional details on our email policies.

The internet is a vast and interconnected world, and our website includes links to various resources across the web and our social media platforms. While we aim to direct you to helpful and reputable sites, we don’t control these external sites or their privacy practices. Each website you visit has its own way of handling your information.

Our privacy policy covers only our website. If you follow a link that takes you to another site, their privacy practices will apply. We are not responsible for the content or privacy policies of external websites, including those linked to or from our site.

We strive to link to sites with strong security and clear data practices. However, it’s always a good idea to review the privacy policies of any site you visit to understand how your information will be used.

If you choose to sign in to an external website or app through our site, any information you share with them is at your own discretion. We cannot control or monitor how these third parties use your data. Please make sure you are comfortable with their practices before proceeding.

We reserve the right to disclose your personal information when required by law, when we deem it necessary to protect our rights, and to comply with legal proceedings or court orders.

Generally, we do not sell, rent, lease, or transfer any collected information, whether gathered automatically or through voluntary user action.

We may share your personal data with our subsidiaries, affiliates, and service providers strictly for the purpose of providing services to you.

We may disclose your information to third parties, including lawyers or collection agencies, when needing to enforce our terms of service or other agreements between you and us. We may provide your data to any successor entity in the event of a business restructure, merger, acquisition, dissolution or asset sale.

We may disclose information when mandated by law, when we believe in good faith that the law compels disclosure, or when required to do so by a court or other governmental body for the protection of our legal rights.

This website gathers personal information to enable our website analytics, such as: details regarding your browser, network configuration, and device type, webpages visited preceding your arrival to our site, and/or your IP address. Additionally, usage statistics may be collected about your interactions with this website, potentially encompassing: number of clicks, internal links accessed. pages viewed, scrolling activity. any searches performed, timestamps of visits and actions, general location information, browser name, version, and configured settings.

Our website uses cookies and similar technologies—small text files that are stored on your device when you visit a site—to help it run smoothly. For details on the cookies used by Squarespace, our site-building platform, you can check their guidelines on viewing cookies stored on your device.

We use essential cookies to ensure the website functions securely and effectively, thanks to our hosting provider, Squarespace.

We also use analytics and performance cookies to understand how our site is used and to improve your experience. These cookies are enabled based on your acknowledgment of our cookie notice banner. They help us gather aggregated data about site traffic and visitor activity for internal analysis. Rest assured, we do not use these cookies for commercial purposes or share any identifiable user information with third parties.

Our privacy policy may be updated from time to time to keep up with new technologies, changes in business practices, and evolving expectations around data use.

Think of this document as a "living" guideline that adapts as needed. As privacy standards and regulations evolve, we will update the policy to stay current.

Whenever we make changes, we’ll let you know through emails or notifications on our website. These updates are our way of keeping you informed, but it's a good idea to review the latest version of the privacy policy here whenever you visit.

By continuing to use our website after changes are made, you agree to the updated privacy terms.

This privacy policy has been in effect since August 25, 2024. We will update it as necessary to reflect changes in data practices, regulations, or user feedback.

Use of this website constitutes your agreement to not hold us liable for any security breach or unauthorized third-party access and usage of your personal data obtained through the site. Furthermore, you accept that we cannot bear responsibility for the leakage of your information via this website without our explicit knowledge and permission.

Please reach out to us if you have any other questions at tiffany@thecozycornercounseling.com We aim for transparency with users to make you feel more informed about safeguarding your personal data.

This policy is effective as of 7 December 2023